Privacy Policy

This policy explains how Pranavi Areca Nursery ("we", "us") handles personal information collected through this website. We aim to follow India's Digital Personal Data Protection Act, 2023 and collect only what we need.

What we collect

• Enquiry details you choose to send us: your name, mobile number, and optionally WhatsApp number, email, location, the plants you are interested in, quantity, purpose and message.
• Anonymous usage statistics: pages viewed and button clicks (for example "WhatsApp" or "Call"). These are stored without cookies and without your IP address. A daily-changing, irreversible code is used to count unique visits, and it cannot identify you.

How we use it

We use enquiry details only to respond to your enquiry, prepare quotes and arrange orders or visits. We do not sell or rent your information, and we do not use it for unrelated marketing without your consent.

Cookies

Public pages do not set tracking or advertising cookies. A strictly necessary cookie is used only when our staff sign in to the admin area. Embedded maps are loaded only when you choose to show them.

Third parties

If you contact us through WhatsApp or by phone, those services' own privacy terms apply. Our website is hosted by a cloud provider that processes data on our behalf.

How long we keep it

We keep enquiry records for as long as needed to serve you and meet our legal and accounting obligations, and then delete them.

Your choices

You can ask us to access, correct or delete your enquiry information by contacting us using the details on the Contact page.

Contact

For any privacy question, please contact us using the details on our Contact page.